Our Frequently Asked Questions
Our goal at 777-JUNK is to continue to provide Western North Carolina with the premier locally-owned junk removal and hauling service.
What areas (cities and towns) do you cover in Western North Carolina?
777-JUNK offers fast, friendly, reliable and affordable junk removal service for Arden, Asheville, Black Mountain, Brevard, Candler, Canton, Enka, Fairview, Fletcher, Hendersonville, Leicester, Marshall, Mars Hill, Swannanoa, Waynesville, Weaverville and all locations in Buncombe, Haywood, Henderson and Transylvania counties of North Carolina.
How do I schedule an appointment?
777-JUNK makes it very easy to schedule appointments. Just use our convenient appointment scheduler or call us at 777-JUNK. Either way, you will be able to select a time that is convenient for you!
What hours are you open to come to my home or business?
We’re available to do jobs Monday through Saturday from 8:00 AM to 6:00 PM. Our phones are answered 24 hours a day, 7 days a week.
How can I feel comfortable about letting you in my home?
777-JUNK is a locally-owned and operated company. We are NOT a national franchise. We pride ourselves with hiring professional, fit, motivated, polite team members who we would want to have in our own homes. Our team members always arrive on time, in one of our famous blue trucks, dressed in a company uniform, and in a team of two workers. We are all trained to respect your home, your property, and, above all, our customers!!
What items can you remove or haul away?
We can take away almost anything as long as it's non-hazardous including:
- Furniture - Sofas, tables, mattresses/box springs, chairs, dressers, desks, carpet and pads
- Appliances - Refrigerators, freezers, stoves, dishwashers, washers/dryers
- Electronics - TV's of any size, computers, monitors, printers, stereo equipment
- General Junk - Boxes, tools, toys, clothing, bicycles, exercise equipment
- Yard Waste - Branches, limbs, tree trimmings, firewood, fences
- Construction & Remodel Debris - Lumber, drywall, deck materials, old cabinets, counter tops, tile, mirrors, toilets
- Other Junk - Lawn mowers, hot tubs, patio furniture, tires, play sets, satellite dishes
- And just about anything else you want removed
Are there any items that you CANNOT remove or haul away?
777-JUNK CANNOT haul or remove any items that are flammable, poisonous or dangerous to the environment, animals or humans. These items include gasoline, oil, kerosene, paint, chemicals, furniture stains, explosives, corrosives, ammunition, fireworks, propane tanks and cylinders, oxygen tanks, or anything containing any of these elements.
How much does it cost? Can you give me a cost estimate over the telephone?
Yes! 777-JUNK will give you a general cost estimate over the telephone and through our website appointment scheduling option. The only fee we charge is for the amount of space your items take up on our truck. We have twelve different price increments starting with a single item all the way up to a full truckload.. We don’t charge extra for the labor, truck fees, or trip fees. We don’t even charge extra for same-day appointments. We’re not able to give you an exact price until we see how much junk you have for us to haul away which is why we offer a no-obligation FREE estimate.
What forms of payment do you accept?
We accept cash, checks and all major credit cards.
How big is your truck?
The box on the back of our truck is 10 feet long, 8 feet wide and 5 feet high.
Do I have to be there when you come to do a job?
We prefer to have someone on site but if you are unavailable we can call you to confirm pricing once we arrive. We can accept credit card payments by phone.
Are you licensed and insured?
Yes. We maintain all the necessary permits and are fully licensed and insured.